SHIPPING & RETURN POLICY

SHIPPING POLICY

Do you ship worldwide and how much is shipping?

Yes - we ship worldwide. We offer customers free shipping with tracking. There is NO shipping cost & NO VAT. Hurray

 What are your delivery and processing times?

Standard delivery times

USA and Canada: 6 - 14 days

Oceania: 8 - 14 days

Europe: 8 - 14 days

All our products are sent within Sweden with 3-5 day trackable shipping with PostNord if the product is in stock. If the product is not in stock in our Swedish department store, your product is sent from our foreign warehouse with 6-14 day trackable shipping.

Processing times

Orders can sometimes take 2-4 days to process after ordering before they are shipped. Where can I find my tracking number?

Once your items have been dispatched, you should receive a notification from us via email giving you a tracking number.

!If you haven't received one or the tracking number doesn't work, it's okay. Contact us and we'll fix it

If you need more detailed information, send us an email at kontakt@zeemelia.com and we will help you

Unexpected delays

In some cases, delivery may take longer than the standard delivery times stated here. Contact us if your package is taking TOO LONG to arrive and we will help you resolve any situation that we have control over.

 

Returns

Our return period extends from the date you receive your order.

We aim to process all orders within 30 working days, but in some cases this may be extended to 30 working days, due to this busy time of year if you have any queries. Please contact us at kontakt@zeemelia.com